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If You Upgrade Your Pokemon Pass Device, You Will Lose Your Completed Activities Forever February 22, 2021

Posted by Maniac in Editorials.
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I’ve talked a bit about Pokémon Pass here in the past, but for those of you who may not be familiar with it I’ll talk about it briefly here. Pokémon Pass is a smart device app which awards digital goods for completing tasks assigned by The Pokémon Company. Pokémon games have a long standing tradition of offering free digital in-game goods during limited-time promotions (in fact I think they’re the first company I can think of to do that). However, over the first half of the past decade, this has been a hassle. Typically, major retailers hold these promotions, and while my local GameStop has always been reliable for sharing digital codes and goodies during promotion periods, larger retailers like Target and Walmart have been utter failures at it.

When Pokémon Pass launched, it let users skip the middleman so to speak and would automatically generate Mystery Box codes just for being in the GPS range of the participating retailer. That meant you could go to a store during the event period, shop a little, and get your goodies without bothering a single employee.

Unfortunately, I’ve learned about a flaw with the app that I wanted to tell people about here. And that is that despite the fact that you must have a digital account and online access to use Pokémon Pass, completed missions don’t actually save to your profile, they save to your device. That means if you ever upgrade your device (like I did recently) you will lose access to all the content you unlocked during the app’s lifespan. If you had participated in limited time events that are no longer available (such as the Pokémon Detective Pikachu movie event) you will not be able to reobtain them. I have even confirmed this with The Pokémon Company, as this is how they designed Pokémon Pass to work.

I know what you’re thinking, would keeping a backup of your app’s old data and loading it into your new device fix the problem? No, sadly. Because the information is device locked, it’s impossible to complete new challenges running your old device’s data on your new device.

Perhaps it’s time we move all events to Pokémon Home?

Pokémon Pass is out now for iOS and Android smart devices.

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