Advertisements
jump to navigation

Tales from IT – My Most Frustrating Job May 22, 2019

Posted by Maniac in Site Videos, Tales from IT.
add a comment

You might think being an IT guy is an easy job and while it is certainly less difficult than other professions (provided you have years of experience) it can have its moments of frustration. Customers frequently forget their own passwords or give you incorrect information about their system specifications. However, we won’t be talking about issues with end users today. Our currently most frustrating experience working at IT was a time we had to install new servers at a retailer.

How long did we spend on the job and were we able to finish it? Watch and find out.

Advertisements

Tales from IT – How PC Gaming Prepared me for IT March 20, 2019

Posted by Maniac in Site Videos, Tales from IT.
add a comment

Welcome back to another Tales from IT. This is going to be a bit of a different kind of Tale in the fact we aren’t going to be discussing the events from one particular job, but instead talk about our history. Recently, I was asked to perform a task at work I had done tons of times before and I quipped about the first time I had ever done that particular task and why. I had done it because I wanted to play video games against my friends. I then realized I owed a lot to my gaming experiences, and since formal computer classes were never offered during my primary school education, gaming had taught me more useful life skills than anything I ever learned in school.

So where did my IT experiences come from, and how did it prepare me for a career? Watch below and find out.

Tales from IT – That Time I Unboxed and Updated 50 iPads in One Day December 17, 2018

Posted by Maniac in Site Videos, Tales from IT.
add a comment

If you’re here because of the title, it pretty much speaks for itself. One day while working on a long-term IT assignment, I was asked at the last minute to set up iPads for fifty people. They had to be unboxed, put into cases, and updated. Since these devices were arriving system locked, preventing unauthorized users from setting them up and accessing the home screen, they could only be updated with iTunes. I was told all fifty iPads had to be ready by 7am the next morning. How did I do? What did it take? Did I make it? Watch and find out.

With the exception of maybe Louis Rothman, has anyone ever done this?

Tales From IT – How I Became Known as a Major Company’s iPhone Guy December 11, 2018

Posted by Maniac in Site Videos, Tales from IT.
add a comment

Did you miss us? We are back with an all-new Tales From IT, where our host reveals some of the biggest challenges and greatest successes he’s had working as an IT consultant. Today we will be showing a new side of IT, the one where a company gives you room and board to work for them.

Maniac has fifteen years of iPhone experience but rarely uses it in a corporate setting. It just so happened that a major company he started working for exclusively used iPhone and iPad mobile devices, and the people using them would be in regular need of repairs and upgrades. Since most of his peers at the company were Android exclusive users, they had a disadvantage troubleshooting Apple’s quirks.

The second day of work, a third-party software update was released that bricked a large number of older phones and put them in an endless shutdown loop. Maniac was asked to fix them and if possible to recover the important data locked in each of the broken phones. He succeeded. Within two days his peers referred to him as the “iPhone Guy”. How did he do it? Watch the video below to find out!

Tales from IT – Dealing With The Red Ring of Death July 27, 2018

Posted by Maniac in Site Videos, Tales from IT.
add a comment

We’re going to switch positions for today’s Tales from IT, and talk about a major issue I had to walk myself through. The Xbox 360 was a great console with a lot of great games. However, two out of every three Xbox 360 consoles would completely fail for no reason after just a few months. My first Xbox 360 failed after just four months of regular use, and at the time it failed Microsoft would not acknowledge any hardware issues with the console.

I was a broke college student who spent the last of his money on a very expensive console that broke for no reason. How could I get it fixed? This is without a doubt one of the most frustrating personal stories I will ever tell, and over a decade later the time has come to tell it.

Tales from IT – That Time Maniac Wore a DOOM Shirt in a Private School June 19, 2018

Posted by Maniac in Site Videos, Tales from IT.
add a comment

Most of the time on Tales From IT, Maniac tells a story about a time when he was expected to fix an essential computer despite only being called once the computer is past the point of no return. Today, Maniac will be sharing a funny story about a unique IT job he got called for at a Private School. It was a simple job, nothing essential was at stake, but once he got there he realized he stuck out like a sore thumb.

Tales from IT – Restoring a MacBook Without Bootable Media April 12, 2018

Posted by Maniac in Site Videos, Tales from IT.
add a comment

Maniac is frequently asked to fix other people’s broken computers and electronics, including products made by Apple. Typically, when he’s had to reset virus infected computers to their factory defaults, if the computer cannot perform an internet recovery his clients need to provide him the computer’s installation media. He was disheartened to discover that media was lost, and unlike Microsoft, Apple does not offer official downloads of their older computers’ essential system software on their website.

At this point, Maniac realized he needed help that only an Apple Genius can offer. Only two Apple stores currently exist in Maniac’s home state, a state with a population of several million people. Could the Apple Store help him, and how? Watch below and find out!

Tales from IT – Connecting a FireWire 800 MacBook Pro to a Thunderbolt 3 iMac December 11, 2017

Posted by Maniac in Site Videos, Tales from IT.
add a comment

If you need to get your data copied off of a Mac without taking it apart, Apple built a feature into the OS X operating system called Target Disk Mode. Simply hold down the “T” Key as you turn the computer on and your Mac instantly becomes an external hard drive capable of being read by other Mac computers.

However, certain older Macs have limits on what ports can be used while in Target Disk Mode, and many of those older ports are no longer used in modern Macs like the recent iMac. The 2010 MacBook Pro, for example, can only use its 9-Pin FireWire 800 port in Target Disk Mode, and in order for another computer to connect to it in Target Disk Mode, it needs to be compatible with that port. Newer Macs no longer offer FireWire ports in their computers, and instead include newer Thunderbolt-branded ports. While faster and more capable, Apple users need to purchase an adapter to make the Thunderbolt port work with a FireWire device. Thankfully, Apple does make a FireWire To Thunderbolt adapter, its really expensive, and it doesn’t fit the new Thunderbolt 3 (USB-C) ports included in all new iMac models. You would need to get a second, even more expensive adapter, to connect a Thunderbolt 2 device to a Thunderbolt 3 port.

So it came to be that in order to perform a direct peer to peer data connection between two Macs with just seven years in age apart, Maniac would need to buy no less than one cable and two separate adapters. Maniac called every Apple Tech Support, Genius and personal friend he knew familiar with Apple products and not a single one of them (on either coast) admitted to attempting what he wanted to do, although a few admitted it would probably work on paper.

So what happens when your 2010 MacBook dies and you want to get the files off of it? Will nearly $100 worth of Apple cables do the trick? Watch and find out!

Tales From IT – Restoring Time Machine Backups to a New Mac Using Migration Assistant December 6, 2017

Posted by Maniac in Site Videos, Tales from IT.
add a comment

We’ve got an all-new Tales from IT, where we follow-up on an IT story we previously talked about.

Maniac’s girlfriend had a 2010 MacBook Pro which recently died on her. Thankfully, she had kept regular Time Machine backups before the computer died, and while they didn’t include files she had made in the last two months, the vast majority of her programs and documents were safely on her time machine drive.

Mac data is not compatible with Windows PCs, so to recover her data she needed to buy a new Mac. Macs have an internal program called Migration Assistant which is designed to copy data from older Macs using three possible methods: Ethernet, Target Disk Mode, or Time Machine. The first two options were not possible, so we attempted to move all the data from her Time Machine backup.

Here’s how it worked, some tips for what not to do, and some errors you can expect if you decide to perform this procedure!

Tales from IT – Diagnosing and Replacing a Broken MacBook Pro Hard Drive November 14, 2017

Posted by Maniac in Site Videos, Tales from IT.
add a comment

We’ve got an all-new Tales From IT video today, where Maniac talks about some of his most difficult or most interesting experiences fixing computers and other electronic equipment.

Maniac’s girlfriend is a graphic artist and because of that, uses a Mac for her computing needs. One day, while working in Photoshop, she received an odd error message Maniac hadn’t seen in nearly a decade. Will he be able to discover the problem with her computer and fix it? Watch and find out!