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Best Buy Admits Delay with Control Pre-Order Codes – UPDATE August 28, 2019

Posted by Maniac in Uncategorized.
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Control launched yesterday at retail stores across the country and one of the big promises publisher 505 Games offered was a set of in-game Tactical Gear that could be redeemed as DLC. Anyone who might have picked up their preorder of Control at Best Buy (who were the exclusive retailer in the Us of the game’s Deluxe Edition Steelbook) yesterday might not have seen a code for that promised DLC on their sales receipt, depriving customers of their pre-order incentive.

Best Buy admits this is an error they fully plan to rectify. If you did not receive your pre-order code at purchase, it will be e-mailed to you within the next 24-48 hours. The e-mail will be sent to the address you registered at the time of pre-order.

We will keep you up to date with all the relevant information about this matter as it happens. Stay tuned to this website for updates.

UPDATE: Best Buy has fixed the issue with Control preorder codes. Codes should be getting sent out within the next day or two. If you do not receive a code in some way within 48 hours of receiving your game, contact Best Buy’s support phone line, (1-888-BEST-BUY). You MUST have your sales receipt (or a copy of it) before calling.

Control is out now on PC, Xbox One and PS4.

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